The Four Seasons Resort Maui at Wailea
The Four Seasons Resort took a no-stone unturned approach when it welcomed back guests in late November. In spring of 2020, its parent company formed a COVID-19 advisory board and entered into a consulting agreement with Johns Hopkins Medicine International to help guide all of its decisions.
In addition to implementing a companywide enhanced health and safety program, the Four Seasons Resort Maui launched their Safe on Maui program. As part of the program, all rooms and suites are now equipped with top-of-the-line HEPA filter air purifiers and are disinfected daily using EPA-approved products. Room attendants perform routine black light inspections to ensure there are no residual particles on any surface after cleaning, and a kit containing face masks, hand sanitizer and sanitizing wipes is placed in every room. Extra masks are available if needed, as well.
For guests who book a residential suite, the Safe on Maui program includes a private airport experience for those departing from Los Angeles International Airport. On property there’s a staff-supervised virtual classroom for kids staying at the resort to help with distance learning, and guests can enjoy around-the-clock medical care led by a board-certified emergency physician. This medical team will provide basic urgent care services — treating everything from a bad sunburn to a sprained ankle — and can administer rapid antigen tests as well as polymerase chain reaction (PCR) tests upon departure.
